How do I become a Chelab’s Customer?

The easiest and quickest way is to register on-line on chelabonline’s homepage following the instructions.
     
What you only need is:

five minutes for identifying yourself, and a credit card for the payment (any major credit card accepted). The on-line payment is secured by Paypal merchant system and Chelab has a Paypal Verified certification.

Registration will enable you to use all our services. If you forget your password, you will always be able to get an automatic confirmation from us (click "lost your password?" option in homepage).

      

How do I obtain a password?
      
For the registrations to chelabonline, the system automatically generates a password. As soon as your account is activated (within a few seconds),
you receive your account details and password in your e-mail box.
     
In case of difficulty, feel free to contact us:
by e-mail: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
by phone: + 39 0423 7177
by fax: +39 0423 715058
      
    
      
My password is not working. What should I do?
      
Did you spell it correctly? Check again and be careful to set for example the case correctly: passwords maybe case sensitive and so be sure to keep this in mind when entering your password.
          
     
How on-line payment is secured?
      
On-line payments are secured by the Paypal system. All data are encrypted and your personal bank references are only processed by the system. They are NOT accessible by other persons, including Chelab staff.
      
    
Which credit card may I use?

You can generally use any major credit card. Clients from some countries may have some limitations.     
    

 What can I do if I do not have a credit card?

We have alternative payment methods; please contact us for more information:

by e-mail: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
by phone: + 39 0423 7177
by fax: +39 0423 715058
     

Why is it necessary to fill in detailed identification forms?
      
When subscribing or when entering for the first time in chelabonline.com, you will be requested to fill in detailed identification forms.
     
Chelab needs to identify you as a customer in order to invoice you and to communicate with you. The e-mail and/or postal address you indicate to us will be used for sending you the information linked to our commercial relationship (confirmation of your password, information about the services, etc.).
     
The data you enter in chelabonline.com will be published in the reserved area of chelabonline website and disclosed ONLY to Chelab’s personnel.

      
What are my rights and the legal provisions regarding the data handled by chelabonline.com?
      
 Personal data we handle are governed by the Italian law. Click here to learn more about Chelab Privacy Policy